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Privacy Policy

When you place an order with Crafty Catch, you are authorizing us to store your name, mailing address, email address and phone number for the purpose of shipping orders. Your payment information is never stored with Crafty Catch.

Payments

All payments are processed through PayPal; however, a PayPal account is not needed to make payment. When prompted to login to your PayPal account, click on "pay with credit card" under the login button and proceed to enter your credit card information. All payments via PayPal are secure.

Shipping information:

Shipping and handling costs are calculated by the carrier based on the total weight of your package and the shipping destination. If you have any questions about shipping charges, please contact us. Any shipping overage charges will always be refunded to you.

Shipping options are:

  • United States
    • USPS Priority Mail – usually arrives in 2-4 business days to most destinations.
    • USPS First Class Parcel Service – usually arrives within 7 business days to most destinations.
  •   Canada
    • USPS Priority Mail International Canada – usually arrives in 7-14 business days (required for packages over 4 pounds).
    • USPS First Class Package International Service – varies by destination but will take longer than Priority Mail International (not available for packages weighing over 4 pounds).

For orders shipping to Canada, shipping charges do not include customs, duties or taxes that may be charged upon entry to Canada. Any additional charges; if applicable, are your responsibility.

Shipping time-frame

Most packages ship within 2 business days.

Returns

Returns are not accepted unless an error on our part has resulted in an incorrect item shipped to you. In this case, you must notify us within 3 days of receiving your products. In the event you have received a defective item, please send an email to info@craftycatch.com. Clearance items are final sale/non-refundable. 

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