Featured Catch | Past Catch | CLEARANCE ||

What's Crafty Catch? TOP

Crafty Catch is an online store that sells scrapbooking, card making and other crafting products at deep discounts.

How does Crafty Catch work? TOP

The featured Crafty Catch will be available for a limited time only, or until it's sold out.  If it doesn't sell out, it may get moved to the "Past Catch" page.

The featured Crafty Catch didn't sell out but I wasn't able to order it in time. Can I still order it from you? TOP

Maybe.  If available, it will be listed on the "Past Catch" page.  Sometimes the featured Crafty Catch inlcudes an additional discount and once moved to the "Past Catch" page the special pricing may have expired.  It may also appear as the featured Crafty Catch on another day.

I wasn’t able to grab a Crafty Catch before it sold out, can I still get it? TOP

Sorry, but if it sold out, it's no longer available.  Sometimes we are able to find these great catches again, but please don't count on it  You can always send us an email at: info@craftycatch.com with special requests and we'll let you know how we can help out.

There are still items in my shopping cart but your site says it is sold out. Are items being held for me? TOP

No, items left in your shopping cart are not held for you.

Is there a limit on how many Crafty Catch items I can order? TOP

No, there is not a limit on how many items you can order (but if we think you may be buying up these great catches to resell, we reserve the right to limit quantities).

Do you combine shipping and handling charges? TOP

Yes.  For all items in your cart, the shipping and handling is calculated by the carrier based on weight and destination.

What shipping carriers do you use? TOP

Crafty Catch uses mainly USPS for shipping.  Shipping and handling charges are calculated based on the total weight of your package and the shipping destination.  See here for more information.

How long before my order will ship? TOP

Your order will be shipped within 2-3 business days in most cases.  Orders processed on weekends or holidays will be shipped the following business day.

Do you allow products to be returned or exchanged? TOP

Sorry, but because our products are heavily discounted we do not accept returns or exchanges.  Please purchase accordingly.  If you would like additional information on any item before making your purchase, please contact us at: info@craftycatch.com.

What if my package was damaged in shipment? TOP

We suggest that you always inspect your package before you open it.  Notify the shipper right away if you notice any damage.  Retain original packaging and documentation to help expedite your claim.  We want to ensure you are satisfied with your purchase, so let us know too, and we'll work with you to get your problem resolved.

How do I contact Crafty Catch if I have a question or a problem? TOP

You can contact us at: info@craftycatch.com.

Where do you ship packages to? TOP

Currently we ship to the US and Canada.

How do I pay for my Crafty Catch purchases? TOP

Crafty Catch provides secure payment services through PayPal.  With this method of payment, you can use your PayPal account or a major credit card.  (You don't need a PayPal account to use your credit card.)

Is my payment secure? TOP

Yes, all payments made through PayPal are secure.

What about my personal information, do you sell or share it? TOP

No.  At Crafty Catch, we value your privacy and will never sell or share your personal information.  All information collected is used solely for payment and shipping purposes.

Couldn't find your answer above? TOP

Send us a message at: info@craftycatch.com and we'll get back to you as soon as possible.

 
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